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© Copyright 2020 David Lloyd Leisure Ltd.
VAT No. 740 5477 34
Registered Company No. 6261643
The Hangar, Mosquito Way, Hatfield Business Park,
Hatfield, Hertfordshire, AL10 9AX.
At David Lloyd Leisure we are committed to protecting the security and confidentiality of your information, by providing you with a secure transaction environment.
Our web site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information and as you would expect we adhere to international PCI (payment card industry) compliance standards for data security.
We also have additional 3D security which is used for all transactions. 3D Secure acts like a Chip & Pin and protects the card holder by asking for a secret password. This allows your card issuer the ability to fully authenticate its cardholders during the on line transaction; thereby reducing the likelihood of fraudulent usage.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this Website.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
Refunds will be issued as per the provisions of the membership terms and conditions unless there has been a duplicate payment, and then there will be a full refund.
Refunds will be processed within 5 working days of notification of a duplicate payment and will be made to your bank through a bank transfer.